Legal & Privacy Notice

Legal & Privacy Notice

Thank-you for your interest in the website and blog (hereinafter referred to as the ‘Website’). The Website is operated by The world of Neuschwansteiner Holding GmbH & Co. KG (hereinafter referred to as ‘The world of Neuschwansteiner’). It offers you as the user (hereinafter referred to as ‘User’) the opportunity to gain an idea of our know-how and what we do, and tells you how to contact us if you have any queries or wish to place an order. Below we provide details of how we use your data.

Any consent you grant may be withdrawn at any time with future effect. If you have any questions concerning the use of your personal data please contact us using the details given below in section 8.

1. Collecting and using personal data, disclosing the data to third parties

1.1 Every time a User visits the Website or opens a file the following data will be stored in a log file: Internet protocol, IP address, page from which the file was accessed, date, time, browser type and operating system, the pages visited by the User, volume of data transferred, access status (file transmitted, file not found, etc.). These data are used to generate pseudonymized statistics which help us analyse the use of our website, correct errors and improve our services.

1.2 Apart from that The world of Neuschwansteiner only collects and uses the personal data which the User discloses during visits to the Website, for instance when using the Website contact form to make an enquiry. The User’s personal data are collected used and stored for the purpose of executing a contract. Personal data are information which contain details of your personal or material circumstances, such as your name, address, e-mail address and date of birth.

1.3 Personal data are treated as strictly confidential and are not divulged to third parties without the User’s consent unless this is necessary for the purpose of executing orders, settling payments, processing enquiries or customer care. The data may also be disclosed if necessary to protect other users or if its disclosure is required by law.

1.4 The processing of payments for orders will be contractually regulated separately for each individual case. If this is done via third-party service providers such as credit card companies or banks, your legitimate concerns will be protected in compliance with prevailing legal provisions. The external service providers will be subjected to an undertaking to treat your data securely and as strictly confidential and may only use these data to the extent necessary to fulfil their remit.

1.5 Furthermore, contractual and utilization data are collected, processed and used by The world of Neuschwansteiner pursuant to Sections 14 & 15 of the German Telemedia Act (Telemediengesetz – TMG) and Section 28 of the German Data Protection Act (Bundesdatenschutzgesetz – BDSG).

2. Processing and erasure

2.1 If personal data stored by The world of Neuschwansteiner in connection with the operation of this Website is incomplete, erroneous or out of date, The world of Neuschwansteiner may supplement, correct or erase such data either on its own initiative or at the request of the User.

2.2 Pursuant to prevailing legal provisions, The world of Neuschwansteiner will erase personal data immediately on request by the entitled party unless doing so would be contrary to statutory retention requirements.

3. Use of cookies

The world of Neuschwansteiner uses text files known as cookies or image files known as web beacons, each of which are stored on the User’s display device. Both these technologies assist in gathering data on user-specific settings, as well as technical information which allows the user to be identified. This information shows when and how Users employ the Website and allow us to continually improve it. The use of cookies offers Users the benefit of not having to re-enter their personal data every time they fill in forms on the Website. Using cookies is normal practice on many websites. Cookies are stored on the User’s display device rather than on the Website.

The world of Neuschwansteiner only uses cookies to read information on the User’s hard disk which were saved by a cookie stored on that site. By choosing the corresponding settings on their browsers Users can prevent cookies being stored on their display devices, delete cookies previously stored there or be notified of their storage. Details of how to do this will be provided on your browser. However, please note that if you choose these settings you may not be able to use the whole of the Website’s functionality.

4. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for Website operators and providing other services relating to Website activity and internet usage to the Website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website.

Disable Google Analytics

You can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under:

Further information concerning the terms and conditions of use and data privacy can be found at or at Please note that on this website, Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking).

5. Facebook
Our website uses social plugins (plugins) provided by the social network, operated by Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA (Facebook). The plugins are identifiable by a Facebook logo (white letter f on blue background or a thumb up icon) or the notice Facebook Social Plugin. For a full list of all social Plugins please see When you visit a page of our website that contains a social plugin, your browser establishes a direct connection to Facebook servers. Facebook directly transfers the plugin content to your browser which embeds the latter into the website, enabling Facebook to receive information about your having accessed the respective page of our website. Thus we have no influence on the data gathered by the plugin and inform you according to our state of knowledge: The embedded plugins provide Facebook with the information that you have accessed the corresponding page of our website. If you are logged into Facebook, your visit can be assigned to your Facebook account. If you interact with the plugins, for example by clicking Like, or entering a comment, the corresponding information is transmitted from your browser directly to Facebook and stored by it. Even if you are not logged into Facebook, there is possibility that the plugins transmits your IP-address to Facebook. For the information on the purpose and scope of data collection and procession by Facebook, as well as your rights in this respect and settings options for protecting your privacy please visit Facebooks privacy policy: If you are a Facebook member and do not want Facebook to connect the data concerning your visit to our website with your member data already stored by Facebook, please log off Facebook before entering our website. Further you can block Facebook social Plugins by using add-ons for your browser, like the Facebook Blocker

6. Protecting the data

The world of Neuschwansteiner at all times makes every reasonable effort to prevent unauthorised access to the User’s personal data or the unauthorised use or counterfeiting of this data, and also endeavours to minimise the associated risks. However, providing personal data, whether in person, by telephone or over the Internet, always entails a degree of risk, and no technological system is entirely secure against manipulation or sabotage.

7. Changes

The world of Neuschwansteiner may change this privacy notice or the Website content at any time, or may alter or block access to this website.

8. Questions concerning data protection, contact details

Users are entitled at any time to require The world of Neuschwansteiner to correct, block or erase the personal data we hold about them. Furthermore, The world of Neuschwansteiner will at any time furnish information on what User data we have stored, as well as the origin and recipients of said data and the purpose of their storage.

9. Formula One™ disclaimer

This website is not associated in any way with the Formula One group of companies. F1, FORMULA ONE, FORMULA 1, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX and related marks are trade marks of Formula One Licensing B.V.

If you have any questions concerning data protection please contact us at or via Fax: +49-8321-780 95-20
Contact person: Björn Michael Walz

February 2016